Website Recommend Recruitment
An Account Manager is needed to manage and penetrate Enterprise clients for an established 400 person, E-invoicing / Accounts Payable Automation Solutions Provider. The Account Manager will drive revenue growth and continuous enhancement of the client proposition through product/service lines, increased coverage and improved retention, based on deep relationships and an understanding of their clients‘ business. The Account Manager will have a direct sales background, penetrating and developing the tactical solutions to support the strategic effort for the Account Director.
Location: London, City (interviews will naturally be remote and wfh whilst lockdown is in place)
Salary: £45k – £65k + Double OTE, (potential travel allowance) pens/hlth, life assur, 25 days hol
The Account Manager will:
·Establish and maintain relationships with senior stakeholders within the existing Enterprise client base.
·Engage frequently with client’s senior management to understand their business needs and to provide updates on relevant E-invoicing / AP solutions
·Provide input to Account Directors by drafting detailed client profiles
·Escalation on client projects & service failure issues to Service Delivery
·Prepare & deliver effective client presentations to stakeholders at all levels of the organisation
·Be the “Voice of the Client” within the team
·Provide regular account-based feedback and reporting against key account metrics
- Proven experience in B2B account management working with FTSE1000 type organisations.
- Experience in a SAAS, Tech, Telecoms or similar environment.
- Previous, demonstrated success in account growth and business development is essential.
- Have the ability to maintain a high level of client service & responsiveness, with extreme attention to detail even when under pressure.
- Able to deal with ambiguity
Fluent French, German or Spanish a major advantage
International account experience would be a plus.
The Account Manager will join a business who’s software has thrived through 2 recessions, offering significant low-hanging fruit savings to their e-procurement, improved cash-flow positions and agility in the supply chain. This is a business built not only to weather economic storms, but who still has potential to grow despite them.